This site has limited support for your browser. We recommend switching to Edge, Chrome, Safari, or Firefox.
Claims & Dispute Support

Claims & Dispute Support

Trusted by delivery teams who can’t afford ambiguity.

We support contractors and employers with evidence-led entitlement, forensic delay analysis, and dispute-ready submissions built to stand up in negotiation, adjudication, or beyond.

Typical outcomes we help unlock

  • Clear entitlement position (what you’re entitled to, and why)
  • Faster commercial resolution (before it becomes “formal”)
  • A dispute pack that doesn’t collapse under scrutiny

What you will receive.

We don’t leave you with generic guidance. You’ll receive structured outputs your team can use immediately, such as:

  • an entitlement position note (contract + facts + risks + recommended route)
  • a chronology and evidence index (so the case is navigable and defensible)
  • delay analysis exhibits (programmes, assumptions stated, method justification)
  • a claims narrative written for decision-makers (clear, specific, evidence-referenced)
  • a dispute-ready pack where required (clean bundle structure for formal routes)

Evidence-led, contract-aware, dispute-ready.

Our approach is simple: build a position that can be tested.

That means we:

  • anchor the narrative in contemporaneous records
  • keep causation explicit (event → effect → entitlement)
  • align the story with the programme logic (not after-the-fact guesswork)
  • make assumptions and limitations visible (so nothing collapses under challenge)

Flexible expert advice at your fingertips. Whether you're facing unexpected obstacles or if cashflow is a major concern, we're here to provide guidance and support.

What our customers say

I have considered both delay analyses and attach greater weight to the Referring Party’s expert evidence. The Referring Party’s analyst adopted a clear, causation-led methodology, grounded in the contemporaneous programme records and contractual framework, and transparently addressed assumptions where records were incomplete.

Extract from an adjudicator’s decision

Anonymised NEC adjudication, ViViAD acting for the Referring Party

ViViAD’s structured approach to unpacking historic issues and facilitating a joint workshop with the client was transformational. It broke a 24 month stalemate and enabled both parties to align around a single, agreed delay analysis methodology. This shift was pivotal in reaching an interim agreement and ultimately allowed us to refocus fully on delivery

Mike Jenkinson

Managing Director, Booth Industries

ViViAD supported us on a complex adjudication involving significant delay and prolongation claims. They reviewed the subcontractor’s submissions, analysed the project records, and produced a clear, robust delay analysis at short notice. Their work demonstrated that our client had caused no critical delay, and the claim was successfully defended with only a small fraction awarded. As a further testament, ViViAD now regularly undertakes planning services for our client.

John Goldie

Adjudicator, Commercial Director, GCM Ltd

The analysis was practical, not theoretical. We got a structured pack that stood up to challenge and helped us move the conversation forward.

Commercial Manager

Defence Industry

ViViAD offer the following claims and dispute services:

  • Compensation Events
  • Conflict Avoidance
  • Forensic Delay Analysis
  • Mediation
  • Expert Determination
  • Adjudication Support
  • Arbitration Support
  • Litigation Support